The Impact of Unified Communications

Solutions, Trends and thoughts

If you look at the definition of Unified Communications on Wikipedia, you find this: “the integration of real-time communication services such as instant messaging (chat), telephony (including IP telephony), video conferencing, data sharing (including web-connected electronic whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax)”. The realm of Unified Communications has…

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Unified Recording enables Telemedicine

Cisco, Solutions

Telemedicine as defined by the American Telemedicine Association is “the use of medical information exchanged from one site to another”. This is done via electronic communications to improve a patient’s clinical health status. Interaction recording can form a critical part of any telemedicine initiative. Unified recording enables telemedicine.

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