Trader Voice Recording

Despite the dominance of algorithm-driven transactions, voice communication still remains an important part of the trading workflow. Voice remains a preferred channel for trading complex financial instruments between traders, customers and counterparties. Especially, trading turrets are still essential parts of voice trading and being used by traders and broker-dealers to ensure seamless interactions. As compliance requirements in financial trading are expanding, your business needs to record, retain and monitor trade-related communications and make them available.

Trader Voice Recording for Financial and Trade Compliance

Enable Compliant Trade Communications

Verint’s proven compliance recording solution helps your business capture interactions associated with the trading lifecycle via leading turret platforms to meet relevant rules for records retention, monitoring and reporting under MAR, MiFID II, Dodd-Frank, and other financial regulations. Our communication compliance platform is designed from the ground up to work with trader voice environments and strengthen adherence for your trading floor.

Trader voice recording from Verint is enterprise ready, optimal for multisite operations, and characterized by scalability, reliability, high availability, centralized administration and enhanced security.

Mitigate Risk for Voice Trading

Verint’s compliance recording system brings the right tools for IT and Compliance teams to centrally record communications from the network side, retain call records during the prescribed retention period, search and retieve communications to produce auditable evidence of trade-related communications upon compliance requests and audits.

Verint provides sophisticated capture technology that work seamlessly with complex call scenarios via trading turrets and intercoms. In case of very long calls, the platform records active speaker lines and is able to detect voice inactivity to pause data capture during silent periods. It also offers users the ability to replay and search calls on the turret side, provide enhanced metadata, apply voice announcements and integrate with speech recognition and transcription technology to help compliance professionals identify and analyze relevant conversations.

Trader Voice Recording

Don’t Compromise on Compliance

Versatile Trading Turret Recording

Add tamper-resistant, reliable, enterprise-ready compliance recording to your trader voice environment

Benefit from an Integrated System

Unify your recording efforts by using a single capture platform for trading floor and back-office operations.

Robust Data Retention and Data Management

Securely archive, retrieve, and control recorded interactions - and erase them when further retention is no longer required.

Enable Complete Call Recording Compliance

Automatically monitor the functionality and performance of the recorder estate and validate the quality of the recorded data.

Powerful Speech Transcription and Analytics

Make sense of trader-speak and identify financial products and instruments, quote and trade values by using AI-driven speech recognition.

Improved Oversight and Efficiency

Automate compliance processes, streamline investigation, and use intuitive dashboards for greater agility.
Case Study

Saudi Arabian Bank Reduces Costs and Strengthens Compliance with Verint

A Saudi Bank records over 7,300 voice and chat interactions per day from Cisco UC and trader voice systems. Using Verint, their organization facilitated compliance with Saudi Arabian anti-money laundering laws while reducing hardware footprint, maintenance efforts, and operating costs.

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Get to the Heart of Every Trade

Leading banks, asset managers, brokerages, hedge funds, market makers, and other investment firms already count on Verint’s secure recording technology to leverage robust and cost-effective compliance recording over physical, hybrid and software-based dealerboard systems. It offers optimized data model for trader voice recording in order to better manage high system performance requirements and lower operating costs.

Interoperating with a growing number of trader voice systems, Verint helps your business remain compliant with record-keeping, surveillance, trade reconstruction and reporting requirements under new regulatory regimes. The platform protects voice data and recordings in transit and at rest with enhanced access control, powerful encryption and authorization workflows while providing scalable and flexible deployment options.

Secure

Increased data security through powerful encryption, digital signatures, access control and authorization workflows.

Versatile

Centralized capture of complex call scenarios and multiple open speaker lines.

Scalable

Scalable technology for single, multi-site, regional and global deployments

Cloud-ready

Can be deployed on premises, as cloud-based multi-tenant or virtual service provider solution

Comprehensive

Network-based, proxy-based, dual-stream, and dial-in recording, along with voice announcements.

Redundant

Offering recording redundancy and high availability options to ensure seamless recording.

Supported Trader Voice Platforms

Verint offers a truly high-end compliance solution that encapsulates multiple trader voice recording methods, seamless usability, enhanced visualization and reporting options to help you improve oversight and keep your trading recording infrastructure under control. Our platform integrates with leading trader voice technology providers in the market.

BT ITS
BT IP TRADE
IPC UNIGY
SPEAKERBUS
CLOUD9

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Trends and thoughts

Inside the Mind of a Compliance Officer: 4 Ways to Turn Financial Compliance into a Nightmare

Would you like to know more?

Get in touch with an expert.