SIP Recording

Verint provides high-end communications recording for standard SIP systems with several deployment and configuration options. Verint’s recording system is SIPREC compatible and supports various SBC platforms to provide service provider customers with advanced recording capabilities. Your business can record voice and video calls, enrich conversation metadata, apply voice announcements during conversations, and use enhanced multi-tenancy options, among others.

Trader Voice Recording for Financial and Trade Compliance

Leverage Native SIP Recording

IP (Session Initiation Protocol) is an industry standard IP telephony protocol for establishing and managing sessions between two or more participants. These sessions include regular voice calls and other media streams. Built on open standards, SIP enables the use of commodity endpoints, trunk services, connected IP phone systems and helps to avoid vendor lock-in. More and more PBX and unified communications solution vendors are introducing SIP support into their solution. Verint’s platform can reliably record voice calls and video routed via Session Border Controllers.

(SBC) and other telephony endpoints that support SIP protocol. Session Border Controllers ensure seamless connectivity between remote users (service subscribers) and the IP-PBX (IP Private Branch Exchange) of the telephony provider.

SIPREC for Service Providers

Verint offers a flexible deployment model where a service provider—a mobile operator or VoIP service provider—can host, configure and manage communication capture for multiple tenants on a shared, cloud-based infrastructure—without having to place any recording server on premises at customer sites.

Verint empowers service providers to offer scalable IP communication capture services to their customers with a lower total cost of ownership. Enable businesses to record voice calls and video conferences, enrich conversation metadata, notify users of the fact of recording, use enhanced multi-tenancy scenarios, and benefit from high availability and load balancing options.

SIP Recording

Don’t Compromise on Compliance

Versatile SIP-based Recording

Provide your customers with tamper-resistant, reliable, enterprise-ready compliance recording.

Benefit from an Integrated System

Unify your recording efforts by using a single capture platform that is compatible with SBCs and telephony platforms.

Robust Data Retention and Data Management

Securely archive, retrieve, and control recorded interactions - and erase them when further retention is no longer required.

Enable Complete Call Recording Compliance

Automatically monitor the functionality and performance of the recorder estate and validate the quality of the recorded data.

Powerful Speech Transcription and Analytics

Analyze unstructured voice streams by using automatic indexing, phonetic search, and AI-driven speech-to-text.

Improved Oversight and Efficiency

Automate compliance processes, streamline investigation, and use intuitive dashboards for greater agility.
Case Study

Saudi Arabian Bank Reduces Costs and Strengthens Compliance with Verint

A Saudi Bank records over 7,300 voice and chat interactions per day from Cisco UC and trader voice systems. Using Verint, their organization facilitated compliance with Saudi Arabian anti-money laundering laws while reducing hardware footprint, maintenance efforts, and operating costs.

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Robust and Secure Recording

VoIP service providers and cellular network providers already count on Verint’s secure recording technology to use and provide their customers with robust and cost-effective compliance recording. Using our platform, your business can make the most our of SIPREC by using passive recording, dial-in recording, and video recording methods for SIP-based systems.

Integrating with a growing number of SIP compatible SBC and telephony systems, Verint can help your business remain compliant with record-keeping, surveillance, trade reconstruction and reporting requirements under new regulatory regimes. The platform protects voice data and recordings in transit and at rest with enhanced access control, powerful encryption and authorization workflows while providing scalable and flexible deployment options.

Secure

Increased data security through powerful encryption, digital signatures, access control and authorization workflows.

Versatile

Interoperability with leading Session Border Controllers for trunk side recording.

Scalable

Scalable technology for single, multi-site, regional and global deployments

Cloud-ready

Can be deployed on premises, as cloud-based multi-tenant or virtual service provider solution

Comprehensive

Offering network-based recording, dial-in recording, and video conference capture scenarios.

Redundant

Offering recording redundancy and high availability options to ensure seamless recording.

Supported Session Border Controllers

Verint offers a truly high-end compliance solution that encapsulates multiple compliance recording methods, seamless usability, enhanced visualization and reporting options to help you improve oversight and keep your recording infrastructure under control. Our platform integrates with leading Session Border Controller solution vendors in the market.

CISCO CUBE
ORACLE ACMEPACKET
RIBBON (SONUS) SBC
METASWITCH PERIMETA
AVAYA SBC

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