IP (Session Initiation Protocol) is an industry standard IP telephony protocol for establishing and managing sessions between two or more participants. These sessions include regular voice calls and other media streams. Built on open standards, SIP enables the use of commodity endpoints, trunk services, connected IP phone systems and helps to avoid vendor lock-in. More and more PBX and unified communications solution vendors are introducing SIP support into their solution. Verint’s platform can reliably record voice calls and video routed via Session Border Controllers.
(SBC) and other telephony endpoints that support SIP protocol. Session Border Controllers ensure seamless connectivity between remote users (service subscribers) and the IP-PBX (IP Private Branch Exchange) of the telephony provider.