Verint allows businesses to gain improved insight into the full context of communications where a video conference or meeting participant used the screen sharing feature. Our platform offers the secure capture of application and screen-sharing sessions in Microsoft Teams, Skype for Business, Cisco UCM and Symphony meetings. Screen-sharing is recorded in a standard video format and is fully synchronized with the corresponding audio originating from internal, external and conference call scenarios. This way, the recording platform enables your business to capture and preserve all audiovisual content during meetings and conferencing.
Additionally, our solution offers a lightweight screen capture module that is installed on your employees’ computer which automatically records the screen activity during an interaction without the need for human intervention. The desktop screen is captured in a video file format and automatically uploaded to the media repository server, where the files are merged with the audio counterparts thus providing a single, synchronized media file for playback along with rich metadata.