Verint offers a secure approach for data export and records retrieval to help you produce relevant data requested by the financial regulator, internal risk and audit team, or the compliance department. Using our solution, data extraction turns into an effortless activity taking the burden off the shoulders of your IT personnel.
The easy-to-use, streamlined data export functionality is available for both users and administrators. Access is controlled by permissions: users can export recordings specifically accessible for them while administrators can export any recording in the system. When there is a need to export call records and other captured data and metadata from the system, users can quickly filter conversations for export based on any criteria, legal or compliance case. Once started, the system executes the activity in the background and sends email notifications to the users upon completion. Moreover, users can easily monitor the progress on the export task list page. Thanks to the wide range of third-party integrations available in the platform, you can choose your preferred external storage target—including WORM storage and cloud archives—and transfer your data to the new location.