Microsoft Teams Recording

Verint offers a unified compliance recording solution for Microsoft Teams. Driven by growing regulatory demand and underpinned by close collaboration with Microsoft, we provide a robust Microsoft Teams recording solution to help you capture, archive, analyze and retrieve all modes of communication from Teams voice calling, meetings and collaboration streams.

Microsoft Teams Compliance

The Way You Always Wanted

In highly regulated verticals, such as financial services, businesses are often challenged to use Microsoft Teams in a compliant manner, where external compliance rules frequently require the recording, retention and surveillance of voice and electronic communications. Verint’s multi-modal recording capabilities can enable organizations that use Teams to comply with compliance monitoring, recordkeeping, and reporting requirements.

Our enterprise-grade, secure Microsoft Teams recording solution can enable you to capture all communication features available in Teams meetings: from voice calling to chat, video meetings, screen sharing, and IM attachments across all your regulated users. It is a robust platform to centrally record, store, and make your data readily available and easily retrievable for records retention, reconciliation, trade reconstruction, business intelligence, and compliance evidencing.

Click to read Compliance Recording for Microsoft Teams: A Buyer's Guide 2020

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Capture All Microsoft Teams Collaboration

Continuing the path we embarked on for Skype for Business compliance, Verint joined forces with Microsoft to deliver a robust solution to help clients rest assured their Teams interactions are readily available for easy identification, retrieval and analysis so that they can be used for business improvement, governance, compliance audit or investigation purposes.

Verint is already working with clients and partners in Microsoft’s TAP program to add reliable recording capabilities to any Teams collaboration environment to help businesses meet the highest compliance standards. Using Verint, organizations can record peer-to-peer information exchange, group interactions, conferencing, and content shared among regulated users.

"Enabling Compliant Collaboration Through Microsoft Teams" originally published in the Autumn edition of The Record Read Verint's feature article

“Companies are giving their staff access to powerful new capabilities in platforms like Skype for Business and Microsoft Teams, but there’s a strong disconnect between what employees can do with these tools and what they need to do to remain compliant.”

Don’t Compromise on Compliance

Automated Microsoft Teams Capture

Apply tamper-resistant, reliable compliance recording of your regulated Teams collaboration.

Record All Communication Modes

Capture voice, chat, video, screen activities, and content from Teams clients and Teams-enabled devices.

Robust Data Governance

Securely archive, retrieve, and control recorded interactions - and erase them when further retention is no longer required.

Enable Complete Call Recording Compliance

Automatically monitor the functionality and performance of the recorder estate and validate the quality of the recorded data.

Powerful Transcription and Analytics

Search, transcribe, categorize and analyze interactions from Microsoft Teams for rapid insights and trade reconstruction.

Improved Oversight and Efficiency

Automate compliance processes, streamline investigation, and use intuitive dashboards to address compliance issues proactively.

Voice of the Customer

UBS Is Partnering With Verint To Power Their Compliant Journey To Microsoft Teams

“We are excited about our continued collaboration with Verint, Microsoft and our partner, Luware AG and look forward to the new integration with Microsoft Teams to expand Verint’s secure and compliance recording infrastructure across all the communication capabilities Teams offers. […] As our teams are increasingly comprised of remote workers who are frequently dispersed around the globe, a flexible collaboration platform is essential—as is the assurance that we are in compliance with our industry’s regulatory requirements.”

Gregory Hawkins
Global Lead for Microsoft Teams, UBS

Closing the Compliance Gap

Our compliance technology has been subject to rigorous testing and field trials to help our clients ensure they can capture data across the full complement of Microsoft Teams collaboration. Complemented by core compliance applications available in the platform, such as automated data retention, voice transcription, advanced search and playback, and agile tools for investigations and data governance, Verint enables an increasingly digitized workforce to comply with regulatory compliance requirements.

Trusted by more than 300 Microsoft UC customer organizations, in more than 40 countries globally, Verint’s compliance recording solution was among the first to be certified for use with Microsoft Skype for Business and is still one of a few solutions that can capture, store, analyze and monitor all communication modes offered by the platform, augmented by deep integration with the Microsoft Azure Cloud ecosystem.

Unified

Integrated, enterprise-ready compliance solution for your Teams and other communications environments.

Versatile

Unified capture for a variety of call scenarios, endpoints, and devices, on a peer-to-peer, group, and channel basis.

Scalability

Scalable technology for single, multi-site, regional and global deployments, based on your requirements.

Cloud-ready

Can be deployed on premises, in the cloud, or as a hybrid architecture while supporting hosted multi-tenant deployments.

Interoperability

Deep integration with the Microsoft Azure Cloud ecosystem for server infrastructure, storage, and more.

Resilience

Offering recording resilience, failover, and load balancing options to help ensure an undisrupted recording procedure.

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Teams Compliance Simplified

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