Microsoft Teams Recording

Verint is among the first technology innovators in the market to work with Microsoft on a unified compliance recording solution for Microsoft Teams. Driven by a growing regulatory demand and underpinned by close collaboration between Microsoft and Verint, we are building a robust Microsoft Teams recording solution to help you capure, archive, analyze and retrieve all modes of communication from Teams meetings and collaboration streams.

Weave Compliance Into Microsoft Teams

The Way You Always Wanted

In highly regulated verticals, such as financial services, businesses are often challenged to use Microsoft Teams in a compliant manner, where external compliance rules frequently require the recording, retention and surveillance of voice and electronic communications. Verint’s multi-platform recording capabilities can enable organizations that use Teams to comply with compliance monitoring, recordkeeping, and reporting requirements.

With general availability expected in Q1 2020, our enterprise-grade, secure Microsoft Teams recording solution can enable you to capture all communication features available in Teams meetings: from voice calling to chat, video meetings, screen sharing, and IM attachments across all your regulated users. It will provide a robust platform to centrally record, store, and make your data readily available and easily retrievable for reconciliation, trade reconstruction, augmented business insights, and compliance evidencing.

Have you heard the news? Verint and Microsoft deepen relationship to deliver compliance recording for Microsoft Teams. Read the Announcement

Watch the Video

Teams Compliance Simplified

Capture All Microsoft Teams Collaboration

Continuing the path we embarked on for Skype for Business compliance, Verint joined forces with Microsoft to deliver a robust solution to help clients rest assured their Teams interactions are readily available for easy identificatioin, retrieval and analysis so that they can be used for business improvement, governance, compliance audit or investigation purposes.

Verint is working towards enabling clients to add enterprise-ready recording capabilities to their Teams collaboration environment to capture all channels used in peer-to-peer and group meetings. We’re working with Microsoft to deliver a comprehensive solution that leverages joint engineering, integration, and co-selling collaboration. Our goal is to make it possible for businesses to reliably record peer-to-peer information exchange, group interactions, and content shared among regulated users.

"Enabling Compliant Collaboration Through Microsoft Teams" originally published in the Autumn edition of The Record Read Verint's feature article

“Companies are giving their staff access to powerful new capabilities in platforms like Skype for Business and Microsoft Teams, but there’s a strong disconnect between what employees can do with these tools and what they need to do to remain compliant.”

Phil Fry
VP of Financial Compliance Product Strategy, Verint

Voice of the Customer

UBS Is Partnering With Verint To Power Their Compliant Journey To Microsoft Teams

“We are excited about our continued collaboration with Verint, Microsoft and our partner, Luware AG and look forward to the new integration with Microsoft Teams to expand Verint’s secure and compliance recording infrastructure across all the communication capabilities Teams offers. […] As our teams are increasingly comprised of remote workers who are frequently dispersed around the globe, a flexible collaboration platform is essential—as is the assurance that we are in compliance with our industry’s regulatory requirements.”

Gregory Hawkins
Global Lead for Microsoft Teams, UBS

Closing the Collaboration Compliance Gap

The integration of the Verint Financial Compliance offering and Microsoft Teams was first showcased at this year’s Microsoft Ignite conference. Our team demonstrated sophisticated compliance capabilities designed for Teams, across the full complement of Microsoft Teams collaboration. Complemented by core compliance applications available in the platform, such as automated retention policies, voice transcription, advanced search and playback, and agile tools for investigations and eDiscovery, Verint enables an increasingly digitized workforce in regulated businesses to comply with regulatory compliance requirements.

The Microsoft Teams recording integration will expand on Verint’s broad portfolio of Microsoft IP Co-Sell designated applications which already span Workforce Engagement, Voice of the Customer and Financial Compliance for Skype for Business solutions. Better still, our solutions work seamlessly with Microsoft data center infrasructure platforms, including Microsoft Azure Cloud.

Verint Unveils Integrated Financial Compliance Solutions with Microsoft Teams Read the Press Release

Available Now: Record Public Network Calls from Teams

Verint already offers communication capture capabilities for Public Switched Telephone Network (PSTN) voice calls in Teams via Session Border Controllers (SBC). Our platform integrates with various SBCs in the market and interoperates with Session Border Controllers that supports SIP recording (SIPREC). Therefore, it can provide customers with the ability to reliably record and archive public network calls from Microsoft Teams using Direct Routing.

Using next-generation SIP-based communications capture, financial services organizations, telecom service providers and other market verticals can benefit from Microsoft Teams as the core collaboration and unified communications client within Microsoft Office 365 while addressing records retention and communications monitoring demands.

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