A “legal hold” directive requires the preservation of all relevant evidence – including voice records and electronically stored information – for use in an anticipated litigation, audit or government investigation. However, as businesses increasingly store data in electronic formats, it’s becoming even more important to be able to manage, preserve, classify, and search electronically stored information.
Verint offers a reliable and cost-efficient solution for compliance teams to discover, analyze and apply legal hold on large amounts of recorded data, without the need for technical assistance. Any conversation tagged as “Legal Hold” will be preserved, and it assists in processing large quantities of information at short notice.