Verint natively supports the capture and archiving of shared content and transferred files within the context of instant messaging and peer-to-peer chat conversations thus providing a repository of all communication features available in internal, federated and conference meeting scenarios.
Our platform provides a unified search experience, where transferred files and shared content are presented in the same view as voice, IM, video, and other modalities. Records are encrypted to avoid tampering and fully searchable using filters and advanced search criteria. They are presented in an easily navigable conversation playback interface which provides a contextual view of the content sharing to ease discovery and retrieval when it comes to fulfilling regulatory audit or conducting internal supervision.
