Engineered for maximum security, the Verint Verba solution incorporates fine-grained and future-proof mechanisms to ensure that your data is always protected and that your business easily and effectively mitigates risk while meeting the highest standards defined by industry regulations and corporate policies. No matter what source of communication you want to capture and archive, we offer the most secure collaboration compliance solution available on the market.
Ensure enhanced security and data integrity
Verint Verba delivers a full suite of powerful security features, including encryption, four eyes policy, audit trails, change log history and more, that support your collaboration compliance efforts. Featuring digital signatures and end-to-end file and media encryption, the platform is fully tamper-resistant and ensures that your sensitive data and high-value information is always secured. And by doing so, Verint Verba helps you prevent reputational damage, non-compliance fines and data breach costs.
Digital Signing and Encryption
Verint Verba was designed with a strong security aspect in mind. Our solution provides essential security measures by implementing public key cryptography based encryption and digital signing technology into the platform, to store recordings in a secure and encrypted format, and to prevent your recordings from being tampered with.
Every single channel the recording goes through is also encrypted by SSL (over TCP or using HTTPS). The playback interface can verify integrity by validating the digital signature of the recording before playback. Verint Verba provides complete lifecycle management for both encryption and digital signing keys.
Delivering best-in-class technology
to protect your interactions
ENSURE YOUR DATA IS IN SAFE HANDS
AVOID NON-COMPLIANCE FINES
PROTECT YOUR REPUTATION
The system enables digital signing and encryption of all recorded media and metadata files. Users can easily activate these security measures by configuring the corresponding data retention policies. Once signing and/or encryption is configured, the system will apply the policies for all data related to the recorded conversations, such as audio, video, screen capture, IM transcript and metadata XML files.
Additionally, our next-generation encryption and integrity protection solution is providing integration with Windows Certificate Store and introduces encrypt-only and sign-only modes, as well as encryption of all media types.
As for the digital signature mechanism, this feature provides seamless integrity protection through three different layers: it starts with a key generation algorithm that is followed by the signing and the authenticity/integrity verification algorithms of the recorded data or related metadata. This way, the platform helps you ensure that the recorded data has not been altered and tampered with.
Future-proof security features at your service
- Windows Certificate Store (WCS) integration for key management
- Industry standard crypto technologies such as RSA, AES, SHA
- Separate certificates for encryption and signing
- Data retention policy-based configuration for encryption and/or signing
- Support for defining any number of certificates
- Support for all storage file formats
- Both media and file based metadata can be encrypted and signed
- Seamless playback option over HTTPS
- Automatic integrity check by validating the signature during playback
- Ability to export recordings in non-encrypted format
- Ability to configure certificates without the private key to disable playback in Verint Verba completely
- OpenSSL scripts available to decryption and validation of signatures on recordings outside of the Verint Verba system
Manage risk and compliance with Verint Verba
In order to maintain compliance with the numerous legal and internal requirements, Verint Verba presents the most complete collaboration compliance solution that can effectively regulate, capture, archive and manage your most critical conversations across leading unified communications environments including Cisco UC and Skype for Business. Scalable, reliable and absolutely secure, Verint Verba will help you better manage risk and liability, confidently meet strict compliance demands and drive significant improvements in quality assurance.
Silent and full-time recording of your UC without any user interaction
Complete and secure repository with conversation details and media
Fine-grained access control that can enforce any internal security policies
Storage integrations for efficient record-keeping and rapid e-discovery
No-touch, automated data retention policies for future-proof media archiving
Comprehensive audit traces of all activities in the recording system