Recorded data management and reliable storage policies are key components of any recording system. As the amount of stored conversation increases, it becomes crucial to be able to set up retention periods by certain parameters of your conversations, rather than saving all communications for the maximum time required.
Preserve your conversations for future-proof compliance
The built-in storage policy module in the Verint Verba platform allows for the creation of rules specifying how long a particular recording is retained based on business requirements and industry standards. This approach not only helps control overall storage costs but also ensures that interactions are retained only as long as required.
Meet your record-keeping requirements and industry standards
Accelerate electronic discovery and compliance investigations
Embrace secure and reliable ways for archival
Verint Verba provides a sophisticated storage policy framework allowing your business to define rules for data retention. These policies automate storage management and control the recorded data lifecycle in the system. The framework provides flexible options to manage the recorded media in the system by allowing administrators to configure retention rules based on various filter criteria, such as phone numbers, names, extensions, users, groups, date and time values, conversation duration and more.
Verint Verba’s automated data retention system offers various policy actions providing comprehensive, easily configurable options to ease your data retention efforts.
The system provides seamless integration with SAN, NAS and DAS storage solutions for online operation and archive as well. These solutions can be combined for a cost-effective, hybrid, self-managing storage solution.
Thanks to Verint Verba’s wide set of third party storage integrations, there is no need for dedicated archiving or backup solution, your organization can leverage its current investments and reduce operational and maintenance costs by integrating the archiving and backup functions into the existing infrastructure.
Manage risk and compliance with Verint Verba
In order to maintain compliance with the numerous legal and internal requirements, Verint Verba presents the most complete collaboration compliance solution that can effectively regulate, capture, archive and manage your most critical conversations across leading unified communications environments including Cisco UC and Skype for Business. Scalable, reliable and absolutely secure, Verint Verba will help you better manage risk and liability, confidently meet strict compliance demands and drive significant improvements in quality assurance.
Silent and full-time recording of your UC without any user interaction
Complete and secure repository with conversation details and media
Fine-grained access control that can enforce any internal security policies
Storage integrations for efficient record-keeping and rapid e-discovery
No-touch, automated data retention policies for future-proof media archiving
Comprehensive audit traces of all activities in the recording system