Augmenting our data capture and records retention capabilities, Verint offers reliable speech technology to search, access and make sense of the content of your recorded data through automatic indexing, speech recognition, speech-to-text, advanced search and analytics features. This allows to provide organizations of any size with a cost-effective solution to turn large volumes of unstructured data into valuable business intelligence while conducting fast retrieval and in-depth analysis of their recorded communications.
Users can run search queries against any transcribed conversation and apply sophisticated search filters based on financial product, quote and trade values, sentiment score, or other financial terms and phrases. Verint allows you to drill down and navigate directly to the segment of the interaction when the trade occurred, or the key term was used to ease compliance investigations and accelerate trade reconstruction.