Our enterprise-grade, easily scalable compliance recording platform allows for capturing voice and desktop screen content from Avaya IP telephony and Avaya Aura Unified Communications across all your regulated users. Additionally, the solution allows contact center supervisors to use silent monitoring of ongoing calls to track agent performance.
Verint provides robust Avaya call recording that supports multiple communication modes and conversation scenarios available in the platform. Our compliance recording technology is officially tested and underpinned by the official certification of the Avaya DevConnect Partner Program.