Our Services

Our customers are our most important asset and that is the reason why our engagement doesn’t stop with the sale.
We’re here to deliver and support your collaboration compliance and quality management efforts from end to end
through the following set of professional services.

Project Management

Verba’s project management services for partners and customers is dedicated to providing high quality, proactive issue management processes to help you successfully plan, implement, integrate, and operate your solutions – maximizing the return on your investment and mitigating disruptions to your ongoing operations. We are dedicated to providing high quality, proactive issue management processes to help you seamlessly plan, implement, integrate, and operate your solutions.

Installation

Verba provides expert installation services on-site or remotely to assure that every solution is perfectly configured and enabled to perform well as part of the operating environment. We follow a proven methodology designed to mitigate risks, minimize costs and avoid delays. Our Field Service Engineering team is able to perform fast, reliable installations using various methods: on-site, remotely either over the phone or via remote system access.

Integration and Custom Development

Verba works side-by-side with your technical and business staff to customize, implement, integrate, augment, and optimize high-performance recording solutions and strategies. We help you to minimize risk, ensure superior service delivery, and improve the satisfaction and loyalty of your customers with integration and customization, quality management and best practice sharing.

Training

Verba’s training offerings help our partners and customers get the most out of the rich features and capabilities of the solution. Companies can create a team of power users who know how to leverage the solution to achieve business results in their environment, and in their operations. The Verba Training Program covers sales channel and engineering skill sets. For end-user training please turn to our local channel partners.

Maintenance and Support

We are constantly looking for ways to keep pace with your evolving needs. With this vision in mind, Verba offers its customers a peace of mind by providing the high-quality support they need, when they need it. We are dedicated to creating exceptional relationships by delivering professional and cost-effective support and maintenance services as well as the latest software upgrades to ensure that our solutions are fully operational and up-to-date. Contact us at support.verba.com.

Consulting

Drawing upon their direct link with engineering and product development, as well as the experience gained through hundreds of engagements, our consultants are dedicated to ensuring projects are completed on-time and on-budget. Working directly with customers, systems integrators and software vendors, Verba can perform needs assessment, project management, design integration, custom development and solutions consulting. tailored to your success.

Interested in our services? Look no further.

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