Telemedicine as defined by the American Telemedicine Association is “the use of medical information exchanged from one site to another”. This is done via electronic communications to improve a patient’s clinical health status. Interaction recording can form a critical part of any telemedicine initiative. Unified recording enables telemedicine.
Unified Voice and Video Recording in Telemedicine
Telemedicine assists physicians at major medical centers to consult with community hospital physicians to aid in patient care.
At the Arizona Health Sciences Center telemedicine was used to provide equal access to medical care for state’s rural communities, prison populations, and tribal nations. This is but one example of how telemedicine can be utilized to improve quality of healthcare, increase access, and reduce costs.
Utilizing Unified Voice and Video Recording provide staff the ability to record interactions with patients which, upon review, can provide unequivocal proof of conversation content with a patient.
Benefits of Recording Telemedicine
A Unified Recording solution comes with a number of benefits:
- it supplies a recording of the actual session, which can be inserted into medical records for future reference;
- provides patients with a recording via email, thumb-drive, or DVD for their own records;
- utilizes recordings to avoid potential malpractice claims;
- records ER ambulance calls allowing doctors and nurses to replay the conversation to better prepare for arrival of a patient – which can ultimately save lives.
Do you need notes or transcriptions for future reference? No! All you need is to include the actual recording (both voice and video). Consultation in authenticity is right there for you.
Concern and solution
Confidentiality in healthcare is of primary concern for any recording solution. HIPAA is highly significant in all cases. A Verba solution guarantees that you are compliant with HIPAA. It has security features ideal for a healthcare environment. Are you considering telemedicine for your healthcare facility?