Policy Check

Verint Financial Compliance Policy Check can act as your eyes and ears, helping ensure calls are being recorded continuously and reliably, in line with your policies. It provides reliable testing and monitoring of all events originating from critical communication systems, while actively comparing them to the applicable recording policy and the number of calls captured by the recording platform.

Ensure Every Call Is Recorded

In financial services and trading floor environments regulated by MiFID II, the Dodd-Frank Act, and other legislation, there are requirements to ensure transaction-related interactions are recorded and regulators notified in a timely manner when communication records are lost during an incident. Failure to comply with these obligations can have a severe impact on your business and carry heavy fines and penalties.

Policy Check can accurately track recording – on multiple systems spread across different locations. This includes globally deployed trading room audiovisual infrastructures, voice recorders, and telephony environments. Regardless of the number of regulated endpoints or recordable interactions, Policy Check offers a comprehensive, real-time tracking, alerting, and policy matching solution for omnichannel interaction recording.

What we can help you achieve

Automated Verification | Call Recording Assurance | Operational Risk Management | Real-time Call Monitoring | Policy Management

Apply Automated Checks and Balances to Remain Compliant

Being a truly enterprise-grade solution, Policy Check can deliver a level of oversight and regulatory audit point evidence that would be difficult, if not impossible by manual testing alone. It can help your financial firm avoid significant financial consequences by eliminating the blind spots caused by missing or incomplete communication records and the late detection of call recording failures during investigations.

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How Policy Check Helps Businesses
Tackle Compliance

A European Retail and Investment Bank saved more than 10,000 work hours while also increasing the consistency and accuracy of reporting and alerting with automated health checks and testing.

Find out how
PUT AUTOMATION TO WORK

Automatically monitor every recorded call in near-real time across multiple telephony, unified communications, PBX, and trading turret environments.

AVOID NON-COMPLIANCE

Avoid the negative consequences of non-compliance by being alerted to missing or incomplete conversation records.

DRIVE EFFICIENCY

 Lower operating costs, increase operational oversight, and shorten response times through automated testing.

APPLY POLICY MATCHING

Rest assured critical communications are being captured in line with the recording policy in place by using robust, reliable monitoring.

STAY ON TOP OF ANOMALIES

If it detects an irregularity, mismatch, failure against policy, or missing calls, it raises an alarm and alerts users immediately to prevent escalations.

GAIN ACTIONABLE INSIGHTS

This solution provides an intuitive dashboard view of call recording issues and the affected elements of the interaction–enabling unified oversight across multiple regions.

Drive Communication Recording Assurance Across Multiple Platforms

IP TELEPHONY
UC & COLLABORATION
TRADER VOICE
MOBILE
VIDEO CONFERENCING
VOICE RECORDERS
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Would you like to know more?

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