Operations Check

Verint Financial Compliance Operations Check helps you proactively verify that recording systems are writing calls with acceptable voice quality that is auditable and optimal for playback and analysis. Emulate the use of multiple communication paths and provide active quality checks against a vast range of telephony and voice recording environments

Leverage Intelligent

Automation for Audio Testing

Today’s financial services organizations are pursuing automation to help prevent or identify issues before they pose severe problems for their business. Automated testing of communications channels is a new approach to help companies better manage compliance risk, improve operational oversight, and become more responsive to change.

Operations Check is a vendor-agnostic, automated solution that conducts systematic audio quality testing and scoring across handsets, communications platforms, and voice recorders. Trusted by global banks, investment firms, asset managers, and trading rooms, Operations Check offers intelligent automation and accurate verification to help you ensure that captured interactions are of consistent quality that meets regulatory standards.

What we can help you achieve

Automated Verification | Voice Quality Testing | Operational Risk Management | Operational Assurance

Ensure Consistent Voice Call Data Quality Across All Channels

Designed to meet the demands of enterprise-level environments, Operations Check allows your business to implement a comprehensive testing regime to that can help reduce the risks associated with the go-live forof new services, applications, and infrastructure. It can test every trading turret, collaboration tool, and telephony endpoint after an internal change or upgrade to make sure services are fully operational at the start of a shift or working day.

Download datasheetDownload datasheet

How Operations Check Helps Businesses
Tackle Compliance

A European Retail and Investment Bank saved more than 10,000 work hours while also increasing the consistency and accuracy of reporting and alerting with automated health checks and testing.

Find out how
PUT AUTOMATION TO WORK

Automatically test audio quality on handsets, communication flows, and recording without human intervention.

AVOID NON-COMPLIANCE

Identify service anomalies and avoid non-compliance, particularly after changes within the telephony and recording environment.

FREE UP RESOURCES

Help your operations and IT teams meet monitoring and testing requirements more effectively, with fewer resources and less cost.

PROVIDE USABLE EVIDENCE

Enable compliance teams to provide evidence of trade-related interactions for compliance and audit requests by regulatory bodies.

MEET REGULATIONS

Consistently monitor and assess recording procedures and the underlying infrastructure, as required under MiFID II, the Dodd-Frank Act, and other regulations.

GAIN ACTIONABLE INSIGHTS

Gain clear visibility of your data and leverage advanced reporting via user-friendly dashboards and data visualization.

Test Voice Quality Across Your Communication and Recording Platforms

IP TELEPHONY
UC & COLLABORATION
TRADER VOICE
MOBILE
VIDEO CONFERENCING
VOICE RECORDERS

Would you like to know more?

Get in touch with an expert.