Record not only voice calls, but all communication sources including IM, video, desktop screens, application and content sharing, whiteboarding, Q&A and polls. This ever-increasing list ensures your ability to capture your corporate communications and customer interactions with a single unified platform. Whether you’re a small business or a multi-site enterprise, the Verint Verba Capture module offers a reliable recording system that is packed with flexible, innovative tools to define and manage your current and future recording needs.
Verint Verba Capture
Redefining Unified Communications Recording
Verint Verba Capture brings you the platform to record a wide set of communication modalities across leading Unified Communications environments, such as Skype for Business, Cisco UC, Avaya, Broadsoft and more. This product allows enhanced flexibility to capture nearly all communication modes—text, voice, video, desktop screen, content and screen share—from desktops, mobile phones, trader turrets or conference endpoints.
All modalities, across all platforms
Regardless of the channel or the device, the module provides everything your business needs to capture, evaluate, analyze and meet compliance and quality management objectives. And since Verint Verba Capture is cross-platform compatible with leading UC and contact center vendors—such as Avaya, Broadsoft, Cisco and Microsoft—it will add significant value and functionality to your existing UC deployment. Read our blog for more insights on Verint Verba Capture.
MULTI-MODALITY
Capture any modality including voice, video, IM, desktop screens, content and application sharing, whiteboarding, polls and Q&A, for a truly unified recording experience.
CROSS-PLATFORM COMPATIBILITY
Verint Verba integrates seamlessly into your current communications environment to deliver additional functionality and significant value to your existing UC investment.
FLEXIBLE RECORDING SCENARIOS
Featuring always-on, selective and on-demand recording modes and supporting multiple methods, such as dial-in recording, passive recording and RTP forking.
SERVICE PROVIDER VERSION
Designed for contact centers and VoIP service providers, Verint Verba offers multiple virtual environments on a single platform that are fully secured, with independent configuration.
RECORDING REDUNDANCY
Verint Verba provides redundancy options for various modalities ensuring that all conversations get into the recorded database to avoid costly disruptions and ensure high availability of your recordings.
CUSTOMIZABLE DEPLOYMENT OPTIONS
Built on a robust recording platform, Verint Verba offers centralized or multi-site recording. Share your recording resources easily and securely among multiple tenants to maximize cost-effectiveness.
Discover your options
Select the modalities you need to capture
Screen & Content
Record screen and content sharing sessions
Desktop screen
Screen sharing
Application sharing
File sharing
Whiteboard
Polls
Collaboration
Record unified collaboration sessions
Instant messaging
Desk phone
Softphone
Mobile Softphone
Desktop screen
Screen sharing
Application sharing
File sharing
Whiteboard
Polls
