Verint Verba Archive

The Enterprise Communication Archive

Verint Verba Archive is the stronghold of our portfolio supporting all record-keeping and data security requirements. The product offers a sophisticated data management policy framework for data retention, validation, import, access and secure storage. Select the archiving, security and advanced compliance features your business needs for rapid search, data integrity, frictionless compliance analysis, legal hold management, seamless e-discovery and more.

Secure and manage your recorded data

Monitoring the high volume of interactions that take place on a daily basis is a challenge, especially for businesses with multi-site operations. With its ability to securely archive multiple media types captured from various UC and contact center environments, Verint Verba Archive provides a fully integrated solution for storing, monitoring, finding and replaying your most critical interactions. Verint Verba Archive is the key to ensure easy and effective compliance with record-keeping requirements and data storage policies.

Verint Verba Archive makes it easier than ever before to locate and replay recordings or specific events in a recording – all from one, intuitive user interface. The module also offers carefully designed features to manage access to your recordings, detect security violations, spot performance issues and any application flaws. While the system is fully tamper-resistant and encrypted to keep your data always protected, providing the right tools for advanced compliance applications and fraud analysis. Read our blog for more insights on Verint Verba Archive.

SUPERIOR USER EXPERIENCE

Searching and replaying recordings has never been easier and faster – all from one, intuitive user interface. Smart playback controls and marker functionalities will increase your productivity.

FULL SECURITY AND ACCESS CONTROL

Verint Verba features role-based access control to help you define who gains access to your recordings. Change logs, full audit trails, digital signatures and end-to-end encryption ensure full security.

FUTURE-PROOF STORAGE CAPABILITIES

We offer a comprehensive data retention framework supporting multiple SAN/NAS locations and an increasing number of WORM archive/compliance store integrations.

Discover your options

Professional

The Professional plan presents a comprehensive set of storage and security capabilities. Ensure data integrity with encryption and digital signatures, detect storage issues with regular media inventory checks and speed up the production of audited e-discovery packages. Moreover, this component allows your business to comply with legal hold obligations, inform participants about the fact of recording, among other unique features.

Compliance

As our most complete archiving plan, Compliance provides the means to ease collaboration within your compliance teams and apply approval workflows for audited authorization procedures. This plan ensures enhanced flexibility and cost-efficiency by supporting multiple storage targets while presenting automated, real-time conversation labeling capabilities. Combining all of Verba’s available archiving and security features, Compliance provides the way towards unmatched regulatory adherence.

Choose your plan

Enterprise

For your advanced security and storage needs

 Conversation search
 IM Search
 Role based access control
 Automated Data Retention Policies
 Audit Logging
 Conversation import/export
 Active Directory synchronization
 Flexible retention rules
 Digital signatures
 Legal hold
 Advanced export
 Announcements
 Hierachical Group Management
 Media Inventory Check
 Integration APIs

Compliance

Providing end-to-end compliance

 Conversation search
 IM Search
 Role based access control
 Automated Data Retention Policies
 Audit Logging
 Conversation import/export
 Active Directory synchronization
 Flexible retention rules
 Digital signatures
 Legal hold
 Advanced export
 Announcements
 Hierachical Group Management
 Media Inventory Check
 Integration APIs
 Approval workflows
 Collaborative Case Management
 Multiple repositories
 Automatic labeling
 WORM / compliance stores

Dig deeper in our features

DIGITAL SIGNATURES &
END-TO-END ENCRYPTION
DATA RETENTION POLICIES
ROLE-BASED ACCESS CONTROL
WORM STORAGE & COMPLIANCE STORES
LEGAL HOLD
APPROVAL WORKFLOWS
CONVERSATION EXPORT
AUTOMATIC LABELING