Advanced Transcription

In the heavily regulated world of financial services and trading, knowing what is being said— and by whom—is critical for ensuring compliance. But relying on random sampling to detect potential issues and demonstrate best execution can be slow and risky. Businesses need an efficient way to make sense of unstructured voice streams, accurately reconstruct trade-related conversations, and surface non-compliant activities to avoid fines and loss of business.

Search, Analyze and Make Sense

of Your Recorded Interactions

to Remain Compliant

Verint Financial Compliance Transcription and Phonetic Search is a communications search and monitoring solution that allows users to quickly locate, retrieve, play back, and analyze recorded voice calls originating from trading turrets, collaboration platforms, and mobile devices to help reveal suspicious conversations, facilitating quick compliance investigations. This powerful, scalable solution can help your organization adhere to regulations, enable trade surveillance, and protect its reputation by providing the means to mine large quantities of unstructured data within your voice recordings and reveal trends and specific events efficiently.

What we can help you achieve

Data Analysis | Speech Search | Speech-to-Text | Speech Analytics | Communication Surveillance | eDiscovery

Go Beyond Random Sampling

Transcription & Phonetic Search can enable your business to search, transcribe, process, and report on all recorded calls, it can help expedite investigations while eliminating the need for costly, time-consuming manual sampling. Your compliance officers and analysts can gain faster, deeper insight into trading room and financial back-office conversations, quickly find those that can put your organization at risk, and respond to regulators’ requests in a timely manner.

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Advanced Transcription Fine-tuned for Financial Trading

A financial institution’s recorded communications may contain billions of prices, quotes, trades, and customer interactions. This is critical, yet unstructured information that compliance officers should monitor and reconstruct to adhere to regulations and improve oversight. However, extracting accurate voice data from trading environments in an automated and efficient way has been a nearly impossible challenge — until now. Use Advanced Transcription for more complex trading scenarios.

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How Speech Transcription Helps Businesses Tackle Compliance

A European Asset Management Company strengthens MiFID II compliance while reducing the costs associated with centralized compliance recording by Verint.

Find out how
ANALYZE OMNICHANNEL INTERACTIONS

Reduce the risk of fines and reputational damage by analyzing calls made via dealer boards, collaboration platforms, and mobile phones to quickly locate those containing suspicious words and phrases.

FOR ADVANCED REQUIREMENTS

Reduce the cost, time, and resources required for communications surveillance, best execution reporting, trade reconstruction, audits, and detecting fraudulent activities.

SPEED UP COMPLIANCE INVESTIGATION

Expedite investigations by financial regulators by providing a solution for addressing compliance with regulations, industry standards, and codes of conduct.

EXTRACT VALUE FROM VOICE

Leverages next-generation speech recognition and machine learning to identify and transcribe dense financial trading terminology and specific domain lexicons spoken across other financial services environments into usable data.

LEVERAGE THE BEST OF AI

With phonetic boosting, you can expand the vocabulary of the existing language model, enhance recognition of existing terms, suppress competing terms, and supplement pronunciations.

REAL INSIGHTS IN REAL TIME

Automatically screen interactions for specific keywords or phrases and categorize calls based on predefined labeling rules. It helps you identify signs of anomalies, surface critical information, and demonstrate best practices.

Turn Unstructured Voice Streams into Value

IP TELEPHONY
TRADER VOICE
UC & COLLABORATION
MOBILE

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