Verint Verba Archive is the stronghold of our portfolio supporting all record-keeping and data security requirements. The product offers a sophisticated data management policy framework for data retention, validation, import, access and secure storage. Select the archiving, security and advanced compliance features your business needs for rapid search, data integrity, frictionless compliance analysis, legal hold management, seamless e-discovery and more.
How to make sure your recording solution is working properly? Verint Verba Assure takes the burden off your shoulders. Assure recording quality, verify if you record all recordable conversations, save time on detecting network or processing irregularities and comply with all recording assurance requirements. Don't settle for halfway measures. Build your compliance on sound foundations with Verint Verba Assure.
Verint Verba Capture brings you the platform to record a wide set of communication modalities across leading Unified Communications environments, such as Skype for Business, Cisco UC, Avaya, Broadsoft and more. This product allows enhanced flexibility to capture nearly all communication modes—text, voice, video, desktop screen, content and screen share—from desktops, mobile phones, trader turrets or conference endpoints.
Verint Verba Improve provides easy-to-use and flexible solutions for developing quality management programs in your contact center. This cutting-edge product features contact center integrations, real-time monitoring, agile agent evaluation, scoring and performance tracking, and smart functionalities for your PCI DSS compliance, enriched with enterprise-level reporting and customizable dashboards to help your business increase the level of customer care.
Start thinking proactively and think beyond after-the-fact compliance with Verint Verba Regulate. Featuring our Ethical Wall solution, this product is the ideal choice for businesses seeking effortless real-time enforcement of corporate communication and content policies to mitigate risks, protect your data and limit liabilities. Verint Verba Regulate empowers your business to take full control over your communications, presence information and content or to notify participants about industry and internal policies.
The cutting-edge phonetic search and speech-to-text capabilities incorporated into Verint Verba Sense provide efficient, scalable and secure solutions for compliance teams and contact centers for in-depth analysis of recorded data. By leveraging advanced analytics, your recordings turn into unique insights and measurable business intelligence to help you ease your compliance efforts and boost customer interactions at your organization.