Integrations

Symphony

Integration Description

Symphony integration allows your business to import Symphony chat conversations and file transfers to a Verint storage location or on third-party storage targets using the EML file format.

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Product Description

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights, and opinions without compromising on organizational compliance. Symphony offers secure messaging and other collaboration tools for bankers, traders and other verticals of the financial community. It is being used by over 425,000 users across some 400 companies (2019) using its mobile and desktop apps for messaging, voice and video conversations, and more. Financial market participants use Symphony both for internal collaboration as well a channel to communicate with outside partners and integrate data from across their networks in a secure and compliant way.

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