Verint Verba Integrations

Connect Your Mobile Platform

Singtel

Integration Description

The Verba platform can record communications of Singtel mobile customers with recording enabled enterprise subscriptions.

This way calls made on the Singtel cellular network can be recorded and then retrieved using the Verba unified web interface.

This integration supports recording redundancy and blocking calls in case of recording failures.

Product Description

Managing enterprise mobility can be a complex, expensive, and frustrating affair. As more and more employees adopt bring-your-own-device (BYOD) to work, there is greater demand for access to corporate data, and at the same time, an increased threat to corporate security. MNCs’ expansion plans into different regions also means that they have to negotiate and manage multiple contracts across different providers.

Singapore Telecommunications Limited (commonly abbreviated as Singtel, and previously stylised as SingTel) is a Singaporean telecommunications company. The company is the largest mobile network operator in Singapore with 4.1 million subscribers and through subsidiaries, has a combined mobile subscriber base of 640 million customers at the end of financial year 2017. The company was known as Telecommunications Equipment until 1995. Singtel provides ISP (SingNet), IPTV (Singtel TV) and mobile phone networks (Singtel Mobile) and fixed line telephony services.

Singtel has expanded aggressively outside its home market and owns shares in many regional operators, including 100% of the second largest Australian telco, Optus, which was acquired in 2001 from Cable & Wireless and other shareholders of Optus, and 32.15% of Bharti Airtel, the largest carrier in India.

Learn more about Singtel