Integrations

Cisco BroadSoft BroadWorks

Verint provides robust SIP recording (SIPREC) technology for service providers who use the Cisco BroadSoft BroadWorks PBX and UC application. Service providers can increase their profitability by offering high-end IP conversation recording services to their customers. The recording solution is ideal for service providers such as mobile operators and VoIP service providers, among others.

Revenue opportunity for Broadsoft service providers

Multi-tenant recording system for service providers: Verint provides a robust recording platform to offer multiple, full-featured call recording service on a single platform that is easy to manage and independent with secure data access and separation. The service provider deployment is based on our unique multi-tenant capability, where multiple customer organizations can be hosted on the same Verint platform. This lowers the incremental costs for each new customer. A better cost structure allows price-points where many new customer segments can now afford call recording for a lower monthly fee.

BroadSoft Technology Partner

As a BroadSoft Technology Partner, Verint ensures that service providers can obtain a fully compatible system with smooth integration. The participation in the partner program ensures that the Verint and BroadSoft solutions will work perfectly together to provide an additional revenue source by adding call recording to the hosted UC product portfolio.Learn more about Verint's SIP-based recording (SIPREC) solutions

Cisco BroadSoft Broadworks

BroadWorks is BroadSoft's flagship application software that lets service providers deploy an extensive portfolio of business communications and collaboration services from a common network platform, over any type of network architecture. BroadSoft has been at the forefront of VoIP innovation and is the proven market leader in the cloud PBX / unified communications space.