Verint Verba Integrations

Connect Your Collaboration Platform

Cisco BroadSoft BroadWorks

Integration Description

Verint Verba provides leading, SIPREC compatible compliance recording technology for VoIP service providers, financial back-office operations and contact centers who use BroadSoft’s PBX and UC application, Broadsoft Broadworks. Service providers can lean on and offer scalable IP conversation recording services to their customers with a lower total cost of ownership. Enable your business to record voice calls and video conferences, enrich conversation metadata, notify users of the fact of recording, use enhanced multi-tenancy options, and more.

Learn more about this integration

Product Description

BroadWorks is BroadSoft’s flagship application software that lets service providers deploy an extensive portfolio of business communications and collaboration services from a common network platform, over any type of network architecture.

Learn more about Cisco BroadSoft BroadWorks