Trends and thoughts

Gartner: Digital Convergence in Unified Communications

By March 29, 2017 August 3rd, 2017 No Comments

Gartner-Logo-SmlUnified Communications and Collaborations have become an integrated part of the daily communication and exchange of information in today’s business. Every organization and every team, no matter in what industry, has some sort of tool that enables individuals to connect quickly and communicate through several different modalities with each other.

According to Gartner, UCC solutions have a wide maturity spectrum and range from purely physical to digital metaphor and approach. The requirements for any UCC solution and platform is of course, also based on the maturity grade and the business requirements of your end users in order to leverage all communications and collaborations features effectively.

Verba is one of the strategic partners for market leaders like Microsoft, Cisco, and offers compliance features such as call and “communications” recording to customers in any vertical business and industry.

As a leader in this field, Verba is also positioned to drive your organization through this convergence to a state-of-the-art digital Unified Communications infrastructure to not only record all your modalities but gain valuable insight and business intelligence to help in your decision-making process.

Read more about this on Gartner’s website: