Since a lot of legal business is done over the phone, interactions need to be recorded to reduce legal liability. Verint Verba recording solutions help law firms document client demands and authorizations and provide documentation to help settle billing disputes.
Delivering value for Law Firms
The Verint Verba solution for centralized digital dictation
Verint Verba can be used to replace dedicated dictation devices with a phone. Our system adds a dictation phone number to your VoIP network, that may be set up to require a PIN code or automatically recognize the caller. Every call to the dictation line is stored as a separate dictation. When Verint Verba is used as both call recording and dictation platforms. The resulting secure, centralized and searchable dictation database completely replaces tape or digital memory card based processes. The built-in web application allows you to execute simple business processes that effectively manage your transcription needs.
Professional call recording and the recording of video conferences can lead to dramatic travel cost reductions for law firms. Depositions may be done remotely and multimedia documentation of the event can be securely stored for transcription and retrieval.
Recording conference calls with clients and other parties
Law firms can rely on recording features of standard conference call services or use their own in-house Verint Verba recorder that would participate in the conference and record everything as any other participants hear it, even from remote locations. These recordings are stored in a searchable database in-house.
Supporting advanced compliance requirements
Verint Verba is the ultimate solution for the law firms to avoid conflicts of interest by proactively enforcing communication and content policies across your organization. Our integrated platform turns the fulfillment of e-discovery and forensic data analysis requests or legal hold measures into effortless, collaborative activities for your administrators, supervisors and compliance teams.