Cisco Developer Network Business Partner's Forum Day

Cisco, Events, Our team, Partnerships, Trends and thoughts

Prior to the start of Cisco Live 2014, Milan, a new initiative, the Cisco Developer Network (CDN) Business Partner’s Forum Day was launched.  The event took place with CDN partners, numerous channel partners, and Cisco EMEA field and Executives, with sessions throughout the day and a partner appreciation networking event in the evening.  The CDN included…

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Cisco Live 2014, Milan

Events, Trends and thoughts

Last week  Cisco Live 2014, Milan took place at Milano Congressi (MiCo) in the heart of the Italian city with over 7,000 delegates in attendance. Hundreds of attendees including Cisco staff and partner technical experts from, Network Engineers to IT Managers and IT Architects to Business Service Managers, attended the summit. There were  a vast array…

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The Lync Recording Silver Bullet

Lync, Trends and thoughts

Recording Microsoft Lync calls are not as simple as one might think. The Microsoft Lync solution does not provide direct integration points for call recording vendors the way Cisco or Avaya does. There is no single answer for all recording needs, however if you select a vendor, that provides multiple recording options, you will never…

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Call Recording Benefits Small Businesses

Trends and thoughts

Traditionally large corporations and call centers have been viewed as the main customer base  for call recording technology. In fact, call recording solutions are actually a cost-effective option for small businesses. Today it certainly isn’t a case of  ‘one size fits all.’ The Verba Call Recording System is a flexible, scalable solution which can be…

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Are you living on the Collaboration Edge?

Cisco, Trends and thoughts

Recently at the Collaboration Summit in Boca Raton, Florida, Cisco announced a range of new Collaboration Edge products that will make collaboration between internal and external parties in an organization even more seamless. Our team was there promoting our new Collaboration Recording strategy. External communications that had to be recorded for compliance reasons are now…

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Four major trends in Call Recording

Trends and thoughts

In the last three weeks, we had the opportunity to talk to many of our call recording partners and customers at trade-shows in the US, in Europe and in the Middle East. Although there are regional differences, from New York to Dubai, there are common trends that no one in our industry can ignore. Back…

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Recording all calls likely to become standard within a decade

Trends and thoughts

If you’re in the market for a new phone system, you owe it to your business to choose a unified communications solution. Unified communications opens up a world of possibilities — with collaboration, video, presence, unified messaging, and many other features, you can improve productivity and expand the user experience. Call recording is one of the…

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