Microsoft Ignite Expo

Events, Lync, Our team, Skype for Business, Solutions

On 4 – 8 May, Microsoft will be hosting the first ever MS Ignite Expo at McCormick Place, a premier convention facility in Chicago. 15,000 Technical Decision Makers to IT influencers and Implementers to Business influencers, Enterprise Developers and Architects will gather together to ‘Learn, Innovate, Create.’ The event is a unique opportunity for Microsoft…

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Skype for Business Summit

Events, Features, Lync, Our team, Skype for Business, Solutions

Microsoft hosted the Skype for Business Summit in New York last week. Skype for Business is an exciting product from Microsoft which unites the Skype  experience with the enterprise security, compliance and control from Lync. Key partners gathered together to present their solutions to over 200 attendees from a variety of verticals including Finance, Insurance,…

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Verba and Actiance means Compliance

Features, Partnerships, Solutions

For many organizations compliance and security risks are a major factor, that need to be carefully managed. Verba and Actiance have teamed up to deliver an effective integrated solution for Skype for Business compliance. Our technology partner, Actiance says Vantage “is designed to meet your organisation’s security, management, compliance requirements for real – time communications…

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Case Study – Securitas Direct

Case Studies, Features, Our team, Solutions

Verba assist organizations across a wide range of different verticals from finance and education to healthcare and government.  There are many respected organizations that trust Verba to deliver a flexible, scalable, user-friendly solution that can meet their call recording requirements. This week, let’s take a look at Securitas Direct, a global security company which deployed…

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SCOM management pack for Verba

Features, Solutions

Your operation teams monitor the health and performance of your Verba platform. While the Verba platform has a built-in System Monitor Service, that monitors health, alerts and reacts to problems, if you are using Microsoft System Center Operations Manager (SCOM) we have just made your life it easier. In Verba 8.2 we are also shipping a SCOM Management Pack for Verba.

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Why product documentation should be freely available on the web

Features, Solutions

Each and every one of us are learn about different things throughout our lives. From the moment we are born, we are constantly learning and acquiring knowledge. There are different methods in which we acquire knowledge: via the internet, books and publications and through conversations too. At Verba we certainly believe ‘knowledge is power’ and have…

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Capture the Moment

Features, Our team, Solutions

The other week, I was sitting in the park and right before me I saw two gentlemen sitting on the grass playing a game of chess.  It was quite intriguing to watch –  they appeared deep in thought whilst plotting their next moves.  Chess is a game of contemplation, tactical moves and challenges after all!  …

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Case Study – Banco Do Brasil

Case Studies, Solutions

The Verba Recording System is a solution that is scalable for small to global organizations. Within the financial industry, Verba assists organizations to stay compliant.  Banco Do Brasil, one of the largest financial institutions in Latin America required an effective collaboration recording solution. 

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CCW 2015

Events, Our team, Solutions, Trends and thoughts

Call Center World 2015 (CCW), the leading event of Contact Center Business in Europe will be taking place in Berlin next week. More than 250 exhibitors from 15 different countries worldwide will congregate at the Estrel Convention Center. Verba will be teaming up with one our partners, Geomant to showcase the Verba Recording System at…

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