Improve – Because Every Interaction Counts

Releases, Solutions

We believe that compliance excellence rests on two pillars: a holistic view of your communications and efficient tools to make the most out of the data captured from these interactions. Verint Verba Improve brings that extra mile to your back-office, trading floor and branch operations. 

Read More

Regulate – Proactive Communication Compliance

Releases, Solutions

This piece of the Verint Verba 9 release blog series spans our unique proactive communication governance module. Designed to help your business effectively enforce communication and content policies for ethical, compliance, legal or privacy reasons, Verint Verba Regulate marks a paradigm shift in the regulatory compliance scene.

Read More

Introducing the Elements of Compliance

Releases, Solutions

Verint Verba 9 will be launched in London at Verint Engage EMEA 2017. The release not only marks a new version of our product, but a reinvention of communications compliance. Building on the foundations of the previous major release, we bring you a new and exciting concept, the Elements of Compliance. 

Read More

Announcing Verba 8.8

Features, Skype for Business, Solutions

This version includes almost 100 improvements and fixes (98 actually) since our 8.7 release in June. Our team has been very busy this summer, delivering a couple of major and long-requested features. We are adding new recording modalities, improvements for legal compliance teams and a subsystem to ensure and constantly validate the stored media in…

Read More

Case Study – Spirit Communications

Avaya, Case Studies, Features, Solutions

Spirit Communications has been established for over 20 years and is owned by the 11 independent telephone companies and cooperatives in South Carolina. The organization provides voice, (local service, long distance, toll-free and Hosted IP) data, the internet and fiber optic solutions to commercial businesses, government agencies and other carriers in the area.

Read More