Lync Recording Highlights: Load Balancing and Compliance Blocking

Lync, Solutions

This week we would like to focus on two features of our Lync Recording suite, one that solves a technical challenge and another one that solves a legal requirement for our customers. Load Balancing provides dramatic availability and scalability potential, while Compliance Blocking allows you to block calls if recording is not available for any reason….

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Case Study – Sparinvest

Case Studies, Lync

The Verba Recording System is a recording solution, scalable for small to global organizations. Within the financial industry it is essential for institutions to audit calls and protect calls. Verba assists financial organizations to stay compliant.

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The missing Lync of Conference Recording

Lync

One of the world’s largest asset management companies is using a Lync recording solution from Verba to record conference calls. When the company moved to Microsoft Lync, it sought  a centralized conference recording solution that would fit into its business processes… enter Verba.

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Lync Conference 2014

Events, Lync, Our team, Partnerships

The second annual Microsoft Lync Conference 2014 took place at the Aria Resort, Las Vegas this week. The worldwide event gathered together the Lync community to learn, knowledge share, network and connect over three days. This conference was dedicated exclusively to Microsoft Lync and supporting solutions with over 1,600 delegates in attendance.    Verba was…

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The Lync Recording Silver Bullet

Lync, Trends and thoughts

Recording Microsoft Lync calls are not as simple as one might think. The Microsoft Lync solution does not provide direct integration points for call recording vendors the way Cisco or Avaya does. There is no single answer for all recording needs, however if you select a vendor, that provides multiple recording options, you will never…

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What is MUCUGL?

Events, Lync

Well, it stands for Microsoft Communications Unified Users Group London – a group formed by Unified Communication Professionals who are passionate about Microsoft Lync.  The group meet quarterly to share their experience and best practice within the area. This month (Monday 15th July), approximately forty attendees gathered in Central London to discuss, digest and debate.  So,…

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The First Microsoft Qualified Lync Audio and Video Recorder

Lync, Partnerships

This is a great week for our team here at Verba. After receiving our Microsoft Gold competency, we have just received test results from the Microsoft ISV qualification team. Our Lync recording solution has passed the Qualified Lync Application tests with a 100% record, that is, without failing any test cases. The Verba Recording System…

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Verba is now a Microsoft Gold Partner

Lync, Partnerships

Last week Verba earned the Microsoft Gold competency in Application Development for extensive experience and skills in building software for Microsoft Platform. Requirements included verified customer references and customer satisfaction surveys conducted by Microsoft. All these are related to our flagship product – Verba Recording System. Only the top one percent of Microsoft partners attain…

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Recording for HP Lync Phones 4110 and 4120

Lync, Solutions

Our team has recently completed Lync call recording tests with the 4120 and 4120 HP Lync Phones. These are Lync certified enterprise-grade desktop phones with a robust feature set. In theory: Verba Recording System for Lync is 100%  compatible with all certified Lync desk phones as they use the same software from Microsoft Lync.  Now we have…

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Lync Recording – 60 Second Overview

Lync, Solutions

Lately, we worked with our colleagues at Microsoft on a quick message that conveys the basics of the Verba Lync recording product in less than a minute. I thought it might be useful to share it with you, as this can work almost like an elevator pitch for our voice, video and IM recording offering for…

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