Case Study – Direct Response

Lync, Trends and thoughts

The Verba Recording System is a user-friendly, scalable solution deployed across different verticals: finance to education, government to healthcare. Different sized businesses, large or small have utilized the Verba Recording System and continue to ‘add value’ to their organizations.  Direct Response demonstrates this very well…

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Skype for Business

Events, Lync, Partnerships, Trends and thoughts

Over the last 10 years Microsoft Lync has been well-known in the realm  of online communications, making it easier for businesses to connect to discuss, collaborate and share.  Last week, Microsoft announced that it’s Lync unified platform is being rebranded….queue Skype for Business in 2015. Gurdeep Pall, Skype’s Corporate Vice President said that Skype for Business…

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Introducing Verba 8

Cisco, Features, Lync, Solutions

Verba 8 – Where It All Comes Together Today we are announcing Verba 8, the greatest advance in the 13 year history of our platform. Verba 8 is where all your collaboration compliance and quality management needs come together in a single, unified platform: Cisco and Lync collaboration recording (IM, voice, video and screen) Collaboration Compliance…

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Lync recording redundancy in Verba 8

Features, Lync

A new high availability model has been implemented in Verba 8. You are able to separate media collection from actual recording, so you can build a two layer, scalable and redundant recording system. It is a perfect Microsoft Lync recording redundancy solution, however it also provides improved HA capabilities for all our standard passive and SIP recording solutions. Here is a…

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Add recording features to your Cisco Jabber client

Cisco, Features, Lync

The new small form factor variant (mobile optimized) of the web interface in Verba 8 can be embedded into a custom tab in the Cisco Jabber desktop clients, where it provides additional Jabber specific recording functionality right where you work. This post is part of our Gearing up for Verba 8 series.

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Mobile web interface in Verba 8

Cisco, Features, Lync

In Verba 8, we are adding a mobile optimized web interface, that let’s you search and replay recorded conversations and control on-demand recording from your smartphone. The new interface not only supports browsers on Android, iPhone and Windows Phone, but due to its new form factor and special integration features – it can also be embedded into…

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Case Study – Freebridge

Case Studies, Lync

Verba Technologies have a wide spectrum of customers across a range of different verticals – the nature of requests from these organizations can vary greatly. Verba always accommodates these specific requirements and provide bespoke solution to our customers.

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Cisco Live 2014 – We are launching Verba Speech Analytics

Cisco, Events, Features, Lync, Solutions

Our team at Verba is proud of sponsoring Cisco Live  2014, the premier education and training destination for Cisco professionals. This year, Verba will be making a special announcement at the event… Alongside launch partners ISI Telemanagement Solutions and Telekenex, Verba unveils the new Verba Speech Analytics solution, an integrated part of the Verba Collaboration Recording platform. Available as both…

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