Cisco Live 2014 – We are launching Verba Speech Analytics

Cisco, Events, Features, Lync, Solutions

Our team at Verba is proud of sponsoring Cisco Live  2014, the premier education and training destination for Cisco professionals. This year, Verba will be making a special announcement at the event… Alongside launch partners ISI Telemanagement Solutions and Telekenex, Verba unveils the new Verba Speech Analytics solution, an integrated part of the Verba Collaboration Recording platform. Available as both…

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Cisco UCCX Integration with Verba

Cisco, Trends and thoughts

For contact centers to operate effectively it is essential to monitor and measure the productivity of agents. This week we would like to highlight how the Verba Recording System provides deep integration with Cisco Unified Contact Center Express (UCCX) to enrich your recorded customer interactions.

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Case Study – Benton Public Utility District

Case Studies, Cisco

The Verba Recording System is a user-friendly, scalable solution which is deployed across an array of verticals: finance, healthcare, government to education. Many businesses, large and small, have utilized our solution and continue to ‘add value’ to their organizations – Benton PUD demonstrates this very well.

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Cisco Developer Network Business Partner's Forum Day

Cisco, Events, Our team, Partnerships, Trends and thoughts

Prior to the start of Cisco Live 2014, Milan, a new initiative, the Cisco Developer Network (CDN) Business Partner’s Forum Day was launched.  The event took place with CDN partners, numerous channel partners, and Cisco EMEA field and Executives, with sessions throughout the day and a partner appreciation networking event in the evening.  The CDN included…

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Verba World Tour 2014

Cisco, Events

Next year, Verba will be touring the world…there are a series of prominent industry events taking place from London to Milan, San Francisco to Melbourne. The ‘Verba World Tour’ kicks off in the New Year with Cisco Live, Europe in Milan, Italy at the end of January. This is Cisco’s flagship event, covering various topics: Technical…

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Cisco EMEAR Customer Collaboration Partner Sales Summit

Cisco, Events, Our team, Partnerships

This week the Cisco EMEAR Customer Collaboration Partner Sales Summit took place at the Hilton Hotel in Vienna, Austria with sixteen sponsors including Verba in attendance. Hundreds of delegates including Cisco channel partners from across the region, key technology partners as well as Cisco contact center sales, product management, channels and executive personnel attended the summit….

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Cisco Customer Collaboration Partner Sales Summits

Cisco, Events, Partnerships

Over the last few months Verba have attended a series of Cisco Customer Collaboration Partner Sales Summits which offer an invaluable opportunity to knowledge share, discover technical education and training, network and discuss the latest ‘hot topics’. This year attendance to date has been particularly high,signifying the growing popularity of these summits. Ken Willoughby, Solutions Engineer at…

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Verba is Cisco UCS Platform Ready

Cisco

Verba is pleased to announce that our Collaboration Recording for voice, immersive video, and Jabber IM has achieved Cisco Unified Computing System (UCS) Platform Ready status.  At Verba Technologies, our mission is to provide leading-edge products and services with superior value proposition for businesses across all industries. Achieving Cisco UCS Platform Compatibilty for solutions will…

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Are you living on the Collaboration Edge?

Cisco, Trends and thoughts

Recently at the Collaboration Summit in Boca Raton, Florida, Cisco announced a range of new Collaboration Edge products that will make collaboration between internal and external parties in an organization even more seamless. Our team was there promoting our new Collaboration Recording strategy. External communications that had to be recorded for compliance reasons are now…

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