Cisco Collaboration Summit 2014

Cisco, Events, Solutions, Trends and thoughts

Recently the seventh annual Cisco Collaboration Summit: Customer Forum took place at JW Marriott Los Angeles LA Live. Verba were invited to attend this ‘exclusive conversation about Collaboration’. Cisco Chairman and CEO, John Chambers kicked off proceedings discussing the changing nature of work and related technology trends.

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Introducing Verba 8

Cisco, Features, Lync, Solutions

Verba 8 – Where It All Comes Together Today we are announcing Verba 8, the greatest advance in the 13 year history of our platform. Verba 8 is where all your collaboration compliance and quality management needs come together in a single, unified platform: Cisco and Lync collaboration recording (IM, voice, video and screen) Collaboration Compliance…

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Add recording features to your Cisco Jabber client

Cisco, Features, Lync

The new small form factor variant (mobile optimized) of the web interface in Verba 8 can be embedded into a custom tab in the Cisco Jabber desktop clients, where it provides additional Jabber specific recording functionality right where you work. This post is part of our Gearing up for Verba 8 series.

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Cisco 2014 EMEAR and UK&I Customer Collaboration Sales Summit

Cisco, Events, Our team

Last week over 400 contact center sales professionals and experts gathered in the grand setting of Central Hall, Westminster, London to learn, connect, innovate and be inspired at the Cisco 2014 EMEAR and UK&I Customer Collaboration Sales Summit. The summit was for Collaboration partners and Cisco sales seeking to sell Cisco Customer Collaboration solutions, including…

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Mobile web interface in Verba 8

Cisco, Features, Lync

In Verba 8, we are adding a mobile optimized web interface, that let’s you search and replay recorded conversations and control on-demand recording from your smartphone. The new interface not only supports browsers on Android, iPhone and Windows Phone, but due to its new form factor and special integration features – it can also be embedded into…

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2014 Cisco Americas Customer Collaboration Sales Summit

Cisco, Events, Features, Our team, Solutions, Trends and thoughts

This year’s Cisco Americas Customer Collaboration Sales Summit brought together more than 600 attendees from key technology partners, channel and delivery partners, and Cisco at the Sheraton Dallas Hotel, Texas.  Verba were sponsors at the ‘contact center event of the year.’ The Sales Summit consisted of Enterprise Track Sessions, which covered a variety of topical…

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Comparing Jabber IM compliance options

Cisco, Solutions

Legal compliance of internal and external communications are vital in regulated industries like the finance sector. When management and the compliance team asks for a Jabber IM compliance solution, they rarely mean ‘we need to store chats somewhere’. They require a complete solution that supports the legal compliance team and ensures that the Compliance Officer in…

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Verba at Cisco Live 2014

Cisco, Events

Recently Cisco Live 2014 took place in San Francisco, California with 25,000 Cisco customers, executives, experts, and partners in attendance.  It provided an unparalleled opportunity to share insights on emerging technologies and their potential to transform the way we work, learn, and play and increasing knowledge of Cisco products, solutions and services via in-person events,…

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