Case Study – Mellon Group

Case Studies, Solutions

There are different types of organizations that are required by law to record their phone interactions in order to remain compliant. When these interactions take place there is always an element of risk involved. For instance, a dispute may occur between a contact center agent and customer – it is during these occasions when call…

Read More

Case Study – Sparinvest

Case Studies, Lync

The Verba Recording System is a recording solution, scalable for small to global organizations. Within the financial industry it is essential for institutions to audit calls and protect calls. Verba assists financial organizations to stay compliant.

Read More

Case Study – Benton Public Utility District

Case Studies, Cisco

The Verba Recording System is a user-friendly, scalable solution which is deployed across an array of verticals: finance, healthcare, government to education. Many businesses, large and small, have utilized our solution and continue to ‘add value’ to their organizations – Benton PUD demonstrates this very well.

Read More