As the world grows more complex, compliance regulations have made communications recording more important than ever. However, recording today involves far more than capturing calls—we must also include IM, video, desktop screens, app/screen sharing, whiteboarding, file transfer, SMS and other types of electronic communication.
Today we are announcing the capabilities of our upcoming Verint Verba 9.1 release, the first significant update since our recent major milestone, Verint Verba 9.0. With 9.1, we bring new dashboards, data loss prevention capabilities, improvements and fixes, alongside integrations with ecosystem partners and significant platform-wide features.
The time has come. Barcelona, Spain is going to host Cisco Live EMEA 2018 between 29 January – 2 February 2018. Visit us at booth WEP15—right next to the Collaboration Partner Village—to check out the Verint Verba platform that provides a complete replacement option for MediaSense.
Let’s start the new year by exploring the main technical developments in Verint Verba 9.0, our latest major release to date. The new version delivers improved user experience and future-proofs your collaboration compliance by incorporating a whole new set of differentiating features and essential enhancements.
We believe that compliance excellence rests on two pillars: a holistic view of your communications and efficient tools to make the most out of the data captured from these interactions. Verint Verba Improve brings that extra mile to your back-office, trading floor and branch operations.
Communication recording for compliance and quality management purposes has become widespread. But what about the quality? And how to make sure that your recording solution works properly? Find out how Verint Verba Assure tackles recording assessment and voice quality assurance.
This post introduces some of the most important features of Verint Verba Archive, a stronghold in our portfolio. This module of Verint Verba provides a sophisticated archival policy framework to define rules for data retention, validation, access and storage.
This year’s Verint Engage EMEA Customer Conference 2017 is set to take place on 30th November at The Landmark London, one of London’s most iconic hotels. Now as part of the Verint Systems family, our team is pleased to participate in this prestigious annual event along with the rich Verint ecosystem.
This post of the Verint Verba 9 release series uncovers Verint Verba Capture, the reliable compliance recording component that is packed with flexible, innovative tools to define and manage your current and future recording needs.