Gartner: 5 Key Levers of an Efficient Compliance Program

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MiFID II Is Here

7 things to know about how to be best prepared for the new requirements

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Ethical Wall

Proactively control your omnichannel communications and content to prevent compliance issues from ever happening.

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Verint Verba Compliance Solutions

Regulate. Capture. Monitor. Retain. Retrieve. Analyze. An integrated, holistic framework to help your business meet the most sophisticated regulatory compliance demands.

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Verint Verba by Verint helps businesses manage risk and compliance across multiple Unified Communications and Collaboration environments.

Deeply integrated with Cisco UC, Skype for Business and other leading communications and collaboration platforms, the Verint Verba compliance suite is designed to overcome the most complex compliance challenges that businesses face every day. Our products have been at the forefront of the collaboration compliance landscape and we never stand still.

Financial institutions and other regulated industries worldwide rely on our scalable and proven solutions to foster proactive communication policy management, omnichannel conversation recording, data management and archival, speech analytics, compliance quality management and recording assurance capabilities.

Using Verint Verba, your business can regulate, capture, retain, retrieve and analyze a wider set of communications, for more regulated users, across nearly all channels from desktop and mobile endpoints to trader turrets and dealer boards; and provide proof of compliance that you are doing so.

Watch how Verint Verba can help your business

Collaboration Compliance

Record all collaboration modalities across all UC platforms

Enforce real-time communication and content policies

Comply with regulations like Dodd-Frank, MiFID II, HIPAA and more

Fulfill record-keeping requirements by preserving your interactions

 Speed up collaborative e-discovery and compliance investigations

Safeguard data integrity, visibility and security

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Quality Management

Record everything in your omni-channel environment

Verify the skills, practices and adherence of your workforce

Automate your quality checks and comply with PCI-DSS standards

Improve quality assurance by recording desktop screens

Accelerate performance tracking with advanced analytics

Optimize your operations and performance through actionable insights

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Unlocking unique capabilities

Recording and archiving of multiple UC modalities, including voice, video, IM, screen/application share, file share, whiteboard, polls and more

Proactive compliance capabilities for UC: session blocking, content filtering, disclaimer notifications and presence control

Advanced analytics: phonetic search and speech transcription, full-text IM transcript search, reporting and dashboards

Full Active Directory integration for centralized configuration

Integration with 15+ storage and archiving platforms including WORM storage systems and cloud solutions

Voice quality check, CDR reconciliation, legal hold, cases, compliance workflows, announcements and more advanced compliance features

Here is what our clients say

“Your system is reliable and user-friendly. It fits in really well with the rest of our IT infrastructure, simplified maintenance provides increased recording stability.”

Mikael JohanssonICT Manager Swedish, National Debt Office

“Your system was recommended by our Cisco integrator. We use one central system to record multiple remote locations. It just works.”

Sergej KaretnikovIT specialist, East Capital, Stockholm (Sweden)

“Your solution is almost too good, brokers and traders constantly use and rely on the playback facility as it is so simple to use.”

Nic SimmsHead of Networks, Schneider Trading Associates, London City (UK)

“We have found your solution on the net. Your product and support are really good, it properly solves our legal compliance and training requirements.”

Greger FellinManaging Director, Sevenday Finance, Stockholm (Sweden)

What sets us apart

Forget the clutter

Our set of powerful enterprise features is accessible from a user-friendly and feature-rich web interface that allows you to easily access, replay and analyze your recordings and manage all functions from your browser.

Get more for less

Compliance gaps can cost you a fortune. Verint Verba provides a cost-effective solution helping your business save on deployment and maintenance costs and avoid service disruptions and unwanted fines.

For multi-site operations

Verint Verba consists of distributable components and a proven architecture. While the remote sites run a lightweight module, the Media Repository at the main site provides centralized functionalities enabling lower operating costs.

Certified and recognized

Verint Verba is Cisco Compatible and Skype for Business certified in both Recording and Security & Compliance verticals. We have received multiple Unified Communications Awards to date.

Unmatched support

Need assistance? Whether you need technical support, consulting or installation services, our worldwide team is committed to helping you in your end-to-end compliance efforts with proven experience and technology expertise.

Open standards

The secure, web-based access provides open architecture using industry standard protocols (HTTP/HTTPS). Verint Verba is integrated with a plethora of third party solutions to help your business excel.

What's new

Resources
April 9, 2018

Gartner: 5 Key Levers of an Efficient Compliance Program

Ensuring regulatory compliance, security, and governance is a key priority for organizations across the globe–especially in regulated industries. Today, business leaders are pressed to navigate the speed of regulatory change and geographically diverging legislation, while ensuring the efficiency of their compliance program. Concurrently, many corporations are seeking to replace or augment expensive, siloed technical resources with automation…

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Partnerships
March 19, 2018

Converging Blockchain and Voice Recording: a New Horizon in the Financial Compliance Space

In cooperation with comitFS and the ComChain Alliance, Verint Verba enables financial services and trading customers to push communication data including call details and media hash information into a Quorum blockchain and offer an immutable record of voice recordings for improved regulatory conformance.

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Events
March 8, 2018

Six Ways to Achieve Regulatory Compliance

As the world grows more complex, compliance regulations have made communications recording more important than ever. However, recording today involves far more than capturing calls—we must also include IM, video, desktop screens, app/screen sharing, whiteboarding, file transfer, SMS and other types of electronic communication.

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Releases
January 31, 2018

Announcing Verint Verba 9.1

Today we are announcing the capabilities of our upcoming Verint Verba 9.1 release, the first significant update since our recent major milestone, Verint Verba 9.0. With 9.1, we bring new dashboards, data loss prevention capabilities, improvements and fixes, alongside integrations with ecosystem partners and significant platform-wide features.

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Verint Verba by numbers

1500
successful deployments delivered worldwide
379264513
conversations recorded since product launch
8700
end users captured by our largest deployment