Call Searching and Listing

The feature-rich web based user interface provides the searching and listing functionalities.

Multi-level access control

In the Verba Recording System every user sees only the information they supposed to see according to the access control configuration. This mechanisms define who can access what and what actions they can take.

Search parameters and custom fields

End-users can easily define search queries including any meta data fields like:

  • call start date and time,
  • call duration,
  • calling party name and number,
  • called party name and number,
  • comments and more...

Additionally, customers can configure custom fields to capture any relevant information about the calls.

Easy navigation in search results

Powerful search result lists with sophisticated features like ordering, paging, one-click action for playback, download, delete, etc., additional filtering options to focus on certain calls, export options to XLS, PDF or RTF.

Timeline viewer

The timeline viewer provides a unique and user friendly data visualization method with enhanced controls like scrolling, zooming, filtering and highlighting.

Testimonials

 
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