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Recording Calls and Collaboration
Verba Recording System is a state-of-the-art call recording and quality management solution for unified communications platforms. Deployed at leading financial institutions, security companies and contact centers, Verba helps organizations better manage risk and compliance, develop quality assurance and increase productivity to enhance their business.
Can you afford to record only part of your real-time communications?
In the last 10 years Verba has developed a full suite of solutions that allow customers to record not only voice calls, but record video from their desktop phone right through to telepresence rooms, along with support for mobile endpoints including:
We call this unique approach Collaboration Recording.
Verba Recording System changes the game
Verba takes an innovative approach to call recording and quality management by offering a product with more features, better technology and a lower price point with the ability to record all media in a single, unified system that’s easy to use, quick to search and accessible anywhere at any time.
Providing a true unified recording solution by capturing voice, video and telepresence calls, Verba recording solution is ideal for contact centers (customer service, telemarketing, telesales), energy and utility companies, financial services providers (banking, credit card operations, trading floors), government agencies, healthcare organizations, law firms, market research companies, media organizations, security providers and small businesses.
The Verba Recording System Advantage
Companies can leverage Verba Recording System in key business applications such as legal compliance management, quality assurance, risk mitigation, verbal agreement archiving, best-practice training, centralized dictation, conference recording, dispute resolution, interview recording and threat handling.
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"We need to retrieve calls several times a week, search and playback is very easy. Sound quality is stunning."
"Your system was recommended by our Cisco integrator. We use one central system to record multiple remote locations. It just works."
"Your solution is almost too good, brokers and traders constantly use and rely on the playback facility as it is so simple to use."
"Using your BroadSoft compatible Service Provider Edition we are now able to offer professional call recording as a service to all our telephony customers."
"As a Cisco integrator, we are very happy with both your product and your company."
"Your system is reliable and user-friendly. It fits in really well to the rest of our IT infrastructure, simplified maintenance provides increased recording stability."
"Our banking customers are very satisfied with your system."
"We have found your solution on the net. Your product and support is really good, it properly solves our legal compliance and training requirements."