Call Recording for Media
Verba helps media organizations like news agencies, television stations, newspapers and others to record phone calls for various purposes.
Recording investigations, interviews and threats
Verba solutions provide optimal answers to all these questions.
Call recording and dictation for every journalist
The Verba recording solution provides both call recording services (including conference recording, always-on and silent recording options) for both desktop and mobile phones. In cooperation with mobile service providers Verba solutions can be deployed in a way that all incoming and outgoing mobile phone calls are recorded as if they were made on a desktop phone in the office.
More efficient call center operations
The largest contact centers in media organizations work with subscription and ad sales and management. As for any other contact center, Verba solutions provide a quality management framework that helps to call center management and supervisors to improve the customer experience based on measured facts.
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"We need to retrieve calls several times a week, search and playback is very easy. Sound quality is stunning."
"Your system was recommended by our Cisco integrator. We use one central system to record multiple remote locations. It just works."
"Your solution is almost too good, brokers and traders constantly use and rely on the playback facility as it is so simple to use."
"Using your BroadSoft compatible Service Provider Edition we are now able to offer professional call recording as a service to all our telephony customers."
"As a Cisco integrator, we are very happy with both your product and your company."
"Your system is reliable and user-friendly. It fits in really well to the rest of our IT infrastructure, simplified maintenance provides increased recording stability."
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