Call Recording for Healthcare
Verba call recording solutions are used by hospitals and health related call center operations all around the world.
Call recording is vital for high quality healthcare
All these questions that arise related to the use of phone communication in the healthcare sector lead to very high adoption of call recording solutions in healthcare providers.
HIPAA compliance with call recording
Healthcare service providers are regulated by HIPAA, the Health Insurance Portability and Accountability Act. Verba customers are using call recording as part of their compliance framework.
Call recording protects both the public and the health expert
A great number of non-profit health and social care organizations run help lines and pharmaceutical companies run hotlines supporting their products. During interactions on these lines doctors, pharmacist, psychiatrists and other healthcare professionals get involved in situations where important advice needs to be given over the telephone to avoid serious health problems. It is the duty of these organizations and enterprises to protect their professionals in litigation.
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"We need to retrieve calls several times a week, search and playback is very easy. Sound quality is stunning."
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