Enhanced Security for your recordings

The integrity protection of recorded calls and highly secure access control are key features of the Verba Recording System. The solution is using open industry standards like SSL, HTTPS and AES. 

Secure web access to your call repository

Security of recorded calls is ensured by numerous special features. HTTPS web interface with user authentication provides secure communication between the Media Repository and web clients. The system uses SSL authenticated channels between the Recording Servers and the Media Repository during recorded call transfers and signaling.

Access control, authentication and audit

Multi-level access control mechanism (privilege groups, permissions, etc.) enables flexible adaptation to the enterprise’s security and business rules. The web application interface includes several other security features:

  • Support for four eyes principle
  • Support for token-based strong authentication
  • User lock-out mechanism
  • Configurable password policies
  • Full audit trail


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