Call Recording for the Energy and Utilities Sectors
Verba has many customers in the energy and utilities sector. From oil prospecting companies to gas distributors the Verba call recording solutions are helping our customers to protect assets and keep the organization run efficiently.
Helpdesks integrated with call recording
Together with our partners, we have created integrated call recording solutions for the internal helpdesk operations of energy and utilities companies. No matter what help desk software solution is used, the open Verba interfaces will let our partners and customers build solutions where recorded calls can be reached directly from the helpdesk solution.
Complete traceability in logistics operations
With a Verba call recording solution deployed in control centers or major logistical operations, our customers ensure that high-value decisions are made in a safe and structured environment.
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"We need to retrieve calls several times a week, search and playback is very easy. Sound quality is stunning."
"Your system was recommended by our Cisco integrator. We use one central system to record multiple remote locations. It just works."
"Your solution is almost too good, brokers and traders constantly use and rely on the playback facility as it is so simple to use."
"Using your BroadSoft compatible Service Provider Edition we are now able to offer professional call recording as a service to all our telephony customers."
"As a Cisco integrator, we are very happy with both your product and your company."
"Your system is reliable and user-friendly. It fits in really well to the rest of our IT infrastructure, simplified maintenance provides increased recording stability."
"Our banking customers are very satisfied with your system."
"We have found your solution on the net. Your product and support is really good, it properly solves our legal compliance and training requirements."