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Dial-in call recording
The dial-in recording functionality enables organizations to record any type of phone calls at any location using any type of phone device including mobile phonesets. Implementing call recording functionality, outside of the enteprise telephony system, is always a big headache (if not impossible). Verba Technologies changes this situation by introducing a standard based, flexible and feature-rich dial-in call recording service on the top of the robust Verba Recording System.
What is dial-in call recording?
The dial-in call recording functionality enables the users to initiate call recording by simply setting up a conference call while they are in a call or before making the call. The solution provides options for authentication and authorization if needed and it also allows to play back recordings through the interactive voice response interface (IVR).
Built-in into your Verba Recording System
The software only solution in the Verba Recording System offers the same, feature-rich functionality inlcuding multi-level access control and enhnaced security as our other recording technologies. The dial-in call recording application is connected to the enterprise telephony system via a standard SIP trunk and offers connectivity to the service from any location on the world using any type of phones, even mobile phones.
Recording use cases
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"We need to retrieve calls several times a week, search and playback is very easy. Sound quality is stunning."
"Your system was recommended by our Cisco integrator. We use one central system to record multiple remote locations. It just works."
"Your solution is almost too good, brokers and traders constantly use and rely on the playback facility as it is so simple to use."
"Using your BroadSoft compatible Service Provider Edition we are now able to offer professional call recording as a service to all our telephony customers."
"As a Cisco integrator, we are very happy with both your product and your company."
"Your system is reliable and user-friendly. It fits in really well to the rest of our IT infrastructure, simplified maintenance provides increased recording stability."
"Our banking customers are very satisfied with your system."
"We have found your solution on the net. Your product and support is really good, it properly solves our legal compliance and training requirements."