Consulting

Verba Technologies can do more than just get your software up and running. We bring you best-practice

  • design,
  • development and
  • deployment to your implementation.

Our experienced consultants have a detailed knowledge of contact centers, best practices and offer guidance to help you leverage it effectively within the context of your specific operations.

Consultants with direct access to our development resources

Drawing upon their direct link with engineering and product development to assess and implement solutions, as well as the experience gained through hundreds of engagements, our consultants are dedicated to ensuring projects are completed on-time and on-budget. Working directly with customers or with independent systems integrators and software vendors, we can perform needs assessment, project management, design integration, or custom development. Our implementation methodology comprises distinct phases that involve different functions and people within your organization.

Professional Services for call recording

Verba Technologies' Services are professional services that can help you get the most from your investment. From implementation, technical support, and training to process and change management, performance management, and solutions consulting, you can be confident that our experienced consultants understand your business practices and operations — and are committed to your success.

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