Call Recording for Mystery Shopping

What is Verba?

Our name, Verba, comes from the Latin proverb "Verba volant, scripta manent". Literally translated, it means "spoken words fly away, written words remain". It originally comes from a speech of Caius Titus of the Roman Senate, who suggests that spoken words might easily get forgotten, but written documents can always be conclusive in public matters. If we want to establish an agreement, it is better to put it in writing, rather than just having a verbal agreement. The Verba name fits our mission: help organizations document the spoken word in phone calls and other verbal communications, so it can be used in the same manner as written material.

Who we are

Verba Technologies is a leading provider of call recording and quality management solutions for unified communications and contact center platforms that support voice, video and telepresence devices. Verba solutions expand unified communications platform capabilities with reliable, scalable call recording and quality management technology. Founded by industry veterans from the call recording, unified communications, contact center and software development fields with over 60 years of combined experience, Verba takes an innovative approach to call recording and quality management by offering a product with more features, better technology and a lower price point. Read More

Solutions with call recording

Customers

Financial Services, Investment Banking, Credit Card Operations, Trading Floors, Contact Centers, Customer Service Centers, Telemarketing Organizations, Telesales Companies, Market and Opinion Research, Law Firms, Healthcare, Media, Security, Government, Telecom Service Providers, Small Business, Energy and Utilities, Education, Defense

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